Shipping policy

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MARCOS ALPHA - SHIPPING POLICY
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We know you're excited. And honestly? So are we.

Every time you place an order, our team gets to work immediately —
because waiting for your gear is NOT our vibe.

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⚡ PROCESSING TIME (When your order ships)

PREPAID ORDERS (Card, UPI, Netbanking, Wallet)
→ Ships within 24 hours
→ Usually even faster (same day if ordered before 2 PM)

COD ORDERS (Cash on Delivery)
→ Ships within 24-48 hours
→ We confirm address + stock availability before dispatch

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🚚 DELIVERY TIME (After shipping)

Standard Delivery: 3-7 business days
Metro Cities: 2-4 business days
Remote Areas: 5-9 business days

You'll get tracking link via WhatsApp + Email within 24 hours of dispatch.

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🎁 WHY GO PREPAID? (Advantages)

When you prepay, you get:

✨ FASTER SHIPPING — Your order jumps the queue
✨ SMOOTHER DELIVERY — No cash handling = no delays
✨ EXCLUSIVE ACCESS — Prepaid customers get early access to drops
✨ ZERO COD CHARGES — No extra fee (because we love you)

Prepaid orders are processed FIRST. Simple.

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📦 FOR COD CUSTOMERS (We love you too)

We understand — some of you prefer to pay when you receive.
No problem at all. You're still family.

Just keep in mind:
✓ Your order ships within 24-48 hours
✓ Keep your phone handy — we'll call to confirm address
✓ Return/cancellation? Just text us. No drama.

We treat every customer equally. Always.

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📍 WE SHIP ALL ACROSS INDIA

• No hidden shipping charges on prepaid
• Free shipping on prepaid orders
• Tracking provided for every order

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❓ WHAT IF ORDER IS DELAYED?

Sometimes our delivery partners take longer (we hate it too).

If your order takes more than 7 days:
→ WhatsApp us: +91 93547 96979
→ Order ID + "Delay" in message
→ We'll track and update you within 12 hours

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🎯 OUR PROMISE

We ship every order with love, care, and a free sticker (because why not?).

Your gear will reach you.
Maybe faster than your last relationship.
Definitely more reliable.